WNBet Privacy Policy — Our Commitment to Protecting Your Data

WNBet is one of Bangladesh's most trusted online betting platforms. We believe your personal data is your asset — and protecting that asset is our responsibility. This Privacy Policy explains what information WNBet collects, how it is used, how it is kept secure, and what rights you have.

By registering an account or using the site, you agree to this Privacy Policy. We recommend reading it carefully before using the platform.

WNBet collects only the information necessary to provide our services. We do not ask for anything beyond what is required. A full breakdown of the data we collect is outlined below:

Information provided at registration

• Full name and date of birth
• Email Address & Mobile Number
• Residential address and district
• Preferred payment method (bKash/Nagad/Rocket number)

Information provided during identity verification (KYC)

• Scanned copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Selfie or live photo verification (if required)

Automatically Collected Data

WNBet uses your data only for specific, defined purposes. Your information is never used for anything unrelated to those purposes. The primary use cases are:

• Account management: To create, verify, and secure your account.
• Transaction Processing: For processing deposits, withdrawals, and bonuses.
• Customer Support: To resolve your complaints, questions, and issues.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To retain data as required by regulatory authorities.
• Service improvement: For analytics to improve the platform experience.
• Promotions & Offers: To send you relevant offers based on your preferences (with your consent).

WNBet never sells your personal data. However, limited information may be shared in certain specific circumstances:

Payment Providers

Necessary information is shared with approved payment gateways such as bKash, Nagad, or Rocket to process deposits and withdrawals. These providers operate under their own privacy policies.

Legal Authority

In cases involving court orders, government investigations, or legal obligations, WNBet may be required to share relevant information with the appropriate authorities.

Technology Partners

Limited data may be shared with trusted technology partners for server hosting, security monitoring, and analytics services. Strict confidentiality agreements are in place with all such partners.

WNBet uses cookies — small text files stored in your browser that help improve your experience on the site.

Types of Cookies We Use

• Essential Cookies: These are essential for login sessions and security. Without them, the site will not function properly.
• Functional Cookies: To remember your language preference, theme, and other settings.
• Analytics Cookies: To monitor which pages are most visited and track site performance.
• Marketing Cookies: To show you relevant promotions (subject to your consent).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

WNBet does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active account information: Retained for as long as your account remains active.
• Transaction & Financial Information: Up to 5 years, as required by legal obligations.
• KYC Documents: Up to 3 years after account closure (to meet regulatory requirements).
• Customer Support Contact: Up to 1 year after the issue is resolved.
• Marketing Information: Deleted immediately upon opt-out.

Every WNBet user has the following rights regarding their personal data. These rights are upheld in accordance with international data protection regulations:

To exercise these rights support@wnbet.wsto send us an email. We typically respond within 30 business days.

WNBet uses industry-leading security measures to protect your data. Our security infrastructure is as follows:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Firewall & Intrusion Detection: Advanced measures to prevent unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Restricted Staff Access: Only authorized staff can access specific data.
• Data Backup: Secure encrypted off-site backups maintained at all times.

WNBet is intended for users aged 18 and above only. We do not knowingly collect information from or provide services to anyone under the age of 18.

If we become aware that an account has been created by someone under the age of 18, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using WNBet, please support@wnbet.wsto get in touch.

WNBet may update this Privacy Policy from time to time. Changes may occur due to service updates, legal requirements, or security improvements.

We will notify you of any significant changes via your registered email and post a clear notice on the site. Continued use of the site after any changes will be considered acceptance of the updated policy.

The "Last Updated" date at the top of the page always reflects the most recent changes. Contact us if you would like to view a previous version.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch. Our data protection team is always ready to help.

If you are not satisfied with how we have handled your data, you may file a complaint with the relevant regulatory authority. That said, we always prefer to resolve concerns through direct communication.